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Adding Value and Making More Money With Effective Collaboration Tools

1 November 2009 2 Comments

Download The Free Forrester Research and Adobe Systems Report Here.

With the recession driving cost-cutting, smart companies are not just trying to save money, they are implementing sustainable solutions that add efficiency into collaborative efforts. This not only reduces expenses, it contributes both to agility, idea creation and sharing. The economic downturn can either wreck a company or force changes that build leaness and strength. Using emerging and newly established technologies is a key part of this change process.

To understand more about collaborative work in US companies, Adobe Systems commissioned Forrester Consulting to conduct a study of US knowledge workers. Forrester was also commissioned by Adobe to conduct a similar study of European knowledge workers in December 2008. The studies surveyed knowledge workers about their requirements, habits, tools, concerns, and desired improvements when working with others to produce specific deliverables and achieve business goals. The major findings of the studies deliver key insights about the nature, methods, and perceived limitations of collaborative work among US and European knowledge workers.
This need to reduce spending coupled with technologies that enable effective remote and real time collaboration will produce a giant shift in the way that companies do business. The next 5-10 years will not be characterized by new efficientcys, but by fundamental changes in the business model, during this phase many new companies will emerge sucessful from having wholistically incorporated clear and rapid communication channels, while others will fall behind for failure to do so.

In particular, this study delves into five key thematic areas of collaboration in the workplace:

  1. Knowledge workers’ need for real-time collaboration.

    This need is real and this report covers the detailed requirements of US and European workforces.

  2. The Web 2.0 gap between tool availability and adoption.

    – This section explores the adoption rate of various Web 2.0 technologies and how you can capitalize by being an early adopter.

  3. Challenges in gathering information quickly, accurately, and efficiently.

    – Improved efficiency in workforce collaboration tools will lead to a huge in crease in data. Since these tools must be adopted, it is important to develop a means for managing that data. This Free Forrester Research Report looks at this.

  4. The increasing need to create compelling communications.

    - In any organization, management should always strive to reduce the number of times a given document is touched by staff. That is, the opening, editing and transmission of a document takes time. Advanced collaboration tools reduce the amount of times the document is touched and deliver time savings. In addition, new tools allow knowledge workers to create more compeling content without having to send it to another staff member, thus once again creating additional efficiency.

  5. Securing sensitive information.

    – Real time and more compelling collaboration requires sharing and managing information security. While new tools allow for greater productivity output, deploying a solution via too disparate an array of tools can expose you to risk. This Report outlines key concepts to keep in mind as your collaboration solutions evolve.

Download The Free Forrester Research and Adobe Systems Report Here.

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